Question 1

What payment methods do you accept?

Accepted Answer

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. Additionally, we accept worldwide bank transfers (transfer fees are paid by the customer). Detailed bank transfer instructions can be found on the purchase page. For purchases made within Paraguay, we also offer an exclusive local bank transfer option.

Question 2

What are the shipping options and delivery times?

Accepted Answer

We offer various shipping options depending on your location. Please note that all our products are currently shipped from Paraguay, so delivery times typically range from 2 to 3 weeks, depending on your country and the shipping method chosen. Shipping prices will be provided by third-party carriers such as DHL or FedEx. At the end of your purchase, we will get in touch with you to provide the best available shipping offers. You can find detailed shipping information at checkout or on our Shipping & Delivery page. If you have any questions, feel free to contact us at info@morenatoro.com.()

Question 3

How should I care for my Morena Toro garments to ensure they last?

Accepted Answer

Taking proper care of your Morena Toro items is key to making them a cherished family legacy. With their timeless appeal, our products are designed to endure, and with the right care, they can be passed on to the next generation. By extending the life of your clothing, bags, and accessories, you're also reducing your environmental impact. We create products built to last, and we invite you to join us in giving them a long, loving life.
To help you care for your Morena Toro pieces, we recommend using specialized care tools tailored for textiles and leather products. Here are some tips:
Cotton and Linen Products:
 • Hand wash with neutral or coconut soap in cold water.
 • Hang to dry in the shade, preferably in a breezy area.
 • Use a sprinkler with distilled water and iron at 200 degrees.
 • Starch the garment if desired.
 • Avoid machine washing, abrasive soaps, and washing with garments of intense colors.
Leather Goods:
 • Use natural products to maintain leather items. A gentle gel can clean and nourish the leather surface.
 • For cleaning, vinegar works well, and linseed oil can be applied with a cloth to nourish the leather while adding a light protective layer.
For further instructions or specific care questions, feel free to reach out to us at info@morenatoro.com.() We’re here to help you keep your Morena Toro items in excellent condition.

Question 4

Can I order personalized or custom-made items?

Accepted Answer

Yes! Some of our items can be personalized with embroidery and lace. We also offer special-fit garments and custom-tailored clothing. If you’re interested in customized products or specific developments, please reach out to us for details.

Question 5

How does Morena Toro incorporate sustainability into its products?

Accepted Answer

Sustainability is at the core of Morena Toro. We use eco-friendly materials like EKO linen, prioritize waste reduction through upcycling, and collaborate with local artisans who preserve traditional techniques. Our commitment to the environment is reflected in every step of our production process. Learn more about our sustainability practices on our Sustainability page.

Question 6

How can I become a reseller or representative of Morena Toro?

Accepted Answer

If you own a boutique, are a distributor, or are interested in representing our brand in your country, we’d love to hear from you. Please contact us at info@morenatoro.com ()for more information on how we can collaborate.

Question 7

What is your return and exchange policy?

Accepted Answer

We want you to love your Morena Toro pieces. If you’re not completely satisfied with your purchase, you can return or exchange items within 30 days of receipt. Items must be unworn, unwashed, and in their original condition with tags attached. Please note that customers are responsible for covering the shipping costs to our nearest return location. For more information, please visit our Returns & Exchanges page or contact us at info@morenatoro.com.()

Question 8

Do you offer gift cards?

Accepted Answer

Yes, we offer gift cards that make the perfect gift for any occasion. You can purchase a digital gift card on our website, which can be redeemed online for any Morena Toro product. Visit our Gift Cards page for more details.

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